refund and return policy Of Lanka Gem Shop
This is not a complicated process. Our goal is to provide high quality products with competitive prices and excellent customer service to our buyers. We will work with you until you are satisfied . We have a 07 -day return policy, which means you have 07 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unchanged or unused, To start a return, you can contact us at info@lankagemshop.com. We are not responsible for the costs associated with shipping the item back to us nor are we liable for anything that happens to the item before it reaches us. We will refund money to your account within 03 days as soon as we receive product.
Please note that we will deduct $60 for insurance and shipping charges we paid to ship your order . You can always contact us for any return question at info@lankagemshop.com Thank You .
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail contact@lankagemshop.com